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Change a Word—Change Your Life

 

Many years ago, I’d often fall into a recurring disagreement with my former wife. At bedtime I’d frequently find myself saying, “It’s hot in here.” She’d respond, “No it’s not, it’s cold. ‘’ This led to a frustrating ,mind-numbing back and forth that went nowhere.  It took quite some time until I reached a breakthrough by simply saying, “I feel hot.” After all she couldn’t tell me I didn’t feel hot.

By removing the words—it is— I moved from making an objective statement to a subjective statement. This allowed me to shift from a battle over the truth into simply sharing my perception. Of course, that didn’t settle the issue around the thermostat, but nevertheless I felt some relief to get past that argument. I did, however get proactive about throwing the blanket off my side of the bed.

I remembered that exchange and started to focus on the importance of words. We pay very little attention to the words we express and don’t appreciate how profoundly they affect us and impact others.

Over the last 20 some odd years, in my work as a psychotherapist and communications consultant, I’ve devoted my attention to understanding what gets in the way of successful communications. I’ve learned that words matter very much. Our words either set the stage for others to be open and curious about what we say or defensive and reactive to what they hear.

Our words become the foundation of our relationship not only with others but they become a key ingredient in our relationship with ourselves.

 Our thoughts actually script our life experience. These thoughts impact us far more than anything else, more than our closest relationships. But what comprises our thoughts? Words.

When we string words together they become thoughts.  Some words in particular terribly limit us. I’m referring to the to be verbs. We can find them in virtually every sentence we speak. Recall the word is, in the battle over the room temperature?

The to be verbs are:

Are

Am

Is

Was

Be

Been

Being

So why do I see a problem with the to be verbs?  Let’s take a look.

 

Keeping us feeling stuck

Many verbs express movement and action. But the to be verbs have one element in common. They all connote a fixed, unchanging state. The to be verbs are all inert and static.

None of these words capture a picture of change or flow. So, if words inform our thoughts and if we employ the to be verbs in virtually every thought, how can we feel anything but stuck? Let’s look at the word am.  “I am worthless,” or “I’m unlovable.”  These beliefs collapse into truths as they become unchanging facts in the story we tell ourselves..  How can we envision and actualize change if our thoughts get stuck in an unchanging, inert picture of reality?

The to be verbs block new possibilities. They block movement.

 

It’s hard to change

Let’s look at the common refrain, “It’s hard to change.” Most people would agree with this belief. Of course, change would appear challenging when we our thoughts are cemented in the to be verbs that preclude change.

Let’s look at what happens when we make the statement, “It’s hard to change,” without using to be verbs. You might say, “I struggle to change, or “It feels so hard for me to make change.” Or, “I’ve never succeeded in making change.” These statements still appear amenable to change. They speak to subjective perceptions rather than facts. Change can happen when you shift from making an absolute statement of fact to one of perspective.

 

E -Prime

In 1933, Alfred Korzybsky in his groundbreaking book, Science and Sanity introduced the idea of eliminating the to be verbs from our common usage. He proposed that the to be verbs were relics of an old worldview; Newton’s 17th century mechanism. This classical view of reality depicted a machine-like universe comprised of objects, separate and distinct from one another. They appeared inert and fixed unless outside force was applied. We became these objects. The lack of connectivity seen in Newton’s reality, led to the ideal of objectivity. This construct of objectivity requires standing apart from what you observe; Newton’s theme of separation.

This picture of the universe presented a cold, austere machine-like reality. This looks like a very inhospitable place for humans to exist.  The to be verbs speak the language of the machine-like universe in that fixed objects and objectivity were accorded primacy. These words preclude movement, possibility and potentiality. And so once again, we see ourselves as stuck. This has an immense and unimaginable impact on us.

At the time of Korzybski’s writing, the radical discoveries of quantum physics turned our notions of reality upside down. We came to learn that reality appeared radically different than what Newton had depicted. This emerging worldview described reality as perpetually flowing and bubbling with possibility, a virtual reality making process, with all parts inseparably connected with one another. Everything flowed as one inseparable whole. From this new worldview change no longer appears hard, it in fact seems inevitable.

The thesis of an objective reality became replaced by a participatory subjective reality. This new worldview looks very warm and friendly to humans, as human participation informs reality and we no longer see ourselves as disconnected objects. To access and benefit from this new vista of reality we need to alter our language since the to be verbs keep us stuck in 17th century reality. Korzybski urged that we speak and write without using to be verbs. He called this E-Prime language— the omission of to be verbs.

 When I became aware of this shift in language I began to utilize it as a transformative communications technique. During my years as a therapist I’ve come to see the remarkable progress many people have made when they learned to limit these verbs, particularly in challenging communications moments. Let’s look at more of the benefits.

 

 To be verbs keeps us stuck in victimhood

Our negative feelings and thoughts about ourselves become inveterate due to our use of to be. These verbs imprint their message on us as they keep us wedded to them. I recall working with a middle-aged woman who constantly insisted that she was stupid. She said, “I am stupid.” I asked, “How did you come to this belief?” She replied, “My dad often said that to me when I was a kid, so I’ve always felt stupid. I ruminated with her, “So maybe you “are” not stupid, but have always simply felt that way?” This exchange opened the door for her to reconsider this aspect of her identity. If she always felt that way, she could open to changing how she felt. We shifted from objective reality to perceptually constructed truth.

Look at your negative beliefs about yourself. Notice the to be verb— surely, you’ll find it— and restate your belief without to be.

 I facilitated a self-esteem workshop a number of years ago when a man in the group shared his core self-worth problem. “I am nothing, I am empty.” Everyone felt stunned by his candid sharing. I asked him to restate his belief without using the to be verb. He said, “I feel like nothing, I feel empty.” His expression lightened when he said this and he actually allowed himself a bit of a smile. I asked him why and he responded, “If these feelings I have change, then I can change.”

 To be verbs anchor us in feeling inert, powerless and as victims. They speak of objective truths rather than perceptions and feelings.

 

Getting past the fear of making mistakes

When we speak in E-Prime, it enables us to move beyond our fear of making mistakes. When you communicate from your subjective perception—the language of the new quantum worldview—you avoid the pitfall of right vs. wrong. When you say, “I think,” or “I feel,” you invite the other person into your experience.

 During a consulting gig I facilitated with a C-suite executive, she shared a bold and innovative perspective she had about a particular challenge the organization faced. When I asked her why she hadn’t shared this with her colleagues, she told me she felt intimidated about their judgment of her idea. I helped her craft the message by using E-Prime. “I have a thought I’d like to share about our problem…” or, “This may sound a bit out of the box but an approach occurred to me that we never considered before.” If you simply share your thoughts, perspectives or ideas in a subjective manner you move past the fear of mistakes or right vs. wrong.

 

Free from the dread of making a mistake or concern around the judgments of others invites all participants to share their thoughts and perspectives. This leads to generative dialogues as we can share our inner monologues with one another. This serves as a powerful tool for learning as we begin to think together. The art of thinking together and collaborating flourishes with E-Prime. This method applies to corporations, families, relationships, to all communications.

 

Relationships

I’ve witnessed how relationships become challenged and deteriorate when we share criticism of one another in an objective manner. Objective statements require to be verbs. Subjective statements avoid to be verbs.

 Nothing derails a conversation as quickly as, “You are wrong.” To express these words assures that your thoughts and opinions will fall on deaf ears and go nowhere. The moment one utters, “You are wrong,” the other person reacts with defensiveness if not hostility. Shift into E-Prime and say, “I don’t see this the way you do,” or “Help me understand your point, I don’t see this the way you do.” This can open the door to a reasonable communication.

I recollect a particular moment in a couple’s session when a woman said to her husband, “You are so selfish.”  She expressed an objective statement. The air thickened as her husband prepared his defense and verbal assault upon her. I requested a time out and prepped her to share her feelings in E-Prime. Her subjective offering of “You seem so self-centered to me,” allowed her husband to inquire why she saw him that way. A purposeful dialogue ensued.

E-Prime allows us to take ownership of our thoughts and feelings rather than to blame ourselves or others. This opens us to dialogue, compassion and empathy as we get past right vs wrong.,

When you feel particularly challenged or anticipate a negative reaction to what you’re about to say try using E-Prime. Open your sentence with the words “I feel,” or “I think,” or “I’d like to share a thought or feeling with you.” You don’t need to be fanatical about this. Choosing particular moments to speak without using to be verbs allows you to move past feeling like stuck. It also opens the doorway to generative dialogue. It may feel awkward at first but when you invite in discomfort you grow and advance into new territory. You can hoist the anchor that’s kept you feeling stuck when you selectively choose to speak without to be verbs.

 To be verbs End possibilities. E-Prime opens the doorway to possibilities and shifts us from a stuck state of being into the process of becoming. We can then join in the flow of the universe that the new worldview describes when we unshackle ourselves from the words that imprison us.

Please note that all to be verbs in this article appear italicized for effect. This article was the topic of Mel’s TEDx Beacon Street talk at Fenway Park and was excerpted in part from his new book, The Possibility Principle: How Quantum Physics Can Improve the Way You Think, Live and Love.

 

 

 

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Designing your life - inner design

Designing Your Life – From the Inside Out

Designing your life - inner designThroughout our life most of our attention is focused on matters that are pertinent to us since they impact us significantly. When we were young we concerned ourselves with what sports to play, what colleges to apply to, what major to select- and as time went by- what job to pursue and perhaps where we wanted to live.

Of course, a good deal of our attention may have been directed toward our romantic life. The pursuit of the ideal partner and then, of course, the not atypical roller coaster ride of the relationship itself. The questions and decisions never cease. Should we stay together, should we marry, should we have children? Where’s the wedding venue, who’s on the guest list? And, oh, what about the honeymoon plans? Should we buy or rent? How many hours will we spend around decorating decisions, car purchases and vacation plans? And so it goes. As does our life. In spite of all these deliberations we tend to fall short of deeper gratification and happiness. Why is that?

I’ll be happy when?

Our thoughts incline toward the peripheral facets of our life as we draft the outer architectural plans for our goals and visions. These are undoubtedly important decisions-but if our external gaze overwhelms our inner awareness-we’re living an unconscious life. And that will catch up to us. Life is far more complex and nuanced than we might have imagined. No matter whether we may accomplish our goals our fulfillment often lags behind. But what might happen if we paid ample attention to crafting our inner architecture- the architecture of our mind?
The quality of our life experience is primarily informed by our beliefs and thoughts. They truly write the script of our life’s narrative. What do they tell you? Are your thoughts your ally or do they limit or even worse, belittle you? What do you believe about yourself in regard to others? Do you overly concern yourself with what other people think of you? If so, your self-esteem is not what it should be.

What are my thoughts telling me?

Do you worry about making mistakes? This fear will keep you from truly experiencing the vibrancy of life. How do you see yourself in your closest relationships? Are you comfortable being vulnerable and revealing your authentic self? Do you identify as a people pleaser or are you more inclined to act angrily? Are you reactive or reflective, passive or assertive? The answers to these questions speak to your inner architecture, the landscape of your beliefs, thoughts and feelings. This inner sanctum sits in the director’s chair of your experiences and relationships and inform the very quality of your life.

The dramas and struggles that we encounter are most often a mirror of our relationship with our own self. Feeling stuck is altogether common, but it’s not O.K to remain stuck. If we learn to develop a mastery of our thinking and detox our mind of limiting habitual thoughts and their accompanying feelings, we become conscious and mindful. This heightened level of consciousness enables a well-lived life as our inner architecture guides our journey. Your internal experience is the lens through which you see and therefore experience your life. Focus more on your inner processes and your outer world will take care of itself.

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Breaking the Cycle of Negativity in Your Relationship

Too often, when we encounter challenges and conflict in our primary relationships we tend to spiral down very quickly. When we’re in this down cycle, rather than pausing to assess what’s happening, we tend to fall into a reactive debate around who is right or wrong. As we all know this non-rational instinct is ruinous and sets up a no win scenario. If I need to be right and that makes you wrong, how’s that going to work out? The more sensible goal is to try to turn the tide of the degenerative energy that you’re both experiencing.

In these conflicted downslides that we endure the competitive energy that befalls the couple makes them very antagonistic. To shift back into a healthy, collaborative and supportive experience simply requires a shift of mind. This shift is easy but counterintuitive; we must let go of our reactive impulses and quiet our mind.

If you want to re-enter the energy field of the initial romantic engagement or the caring friendship you once enjoyed, try to selflessly get into the other person’s shoes. Doing this doesn’t mean you’re abandoning your position; it simply means you’re trying to care about and validate the other person. You’re not pleading guilty but acting mindfully. If I try to appreciate and care about my upset partner’s point of view, I’m invoking a shift of energy.

Connecting empathically with your partner is the most powerful thing you can do in those troubling times. Doing so can turn the tide from a competitive—even emotionally or verbally abusive— exchange back into the loving energy field you once experienced. After all, it’s easy to say, “I love you,” but it’s far more important to be able to act lovingly when you’re feeling upset.

Another way of shifting the energy of your relationships is to express positive feelings. Once we’ve defaulted into negativity, it’s natural to get caught in a hostile loop. We succumb to having— and expressing— critical thoughts and feelings about each other. Negativity fills the space between the two of you. There are times in therapy sessions when individuals may share with me positive or appreciative feelings they felt about their partner, even when their relationship is troubled. If I ask, “Did you share that with them?” I rarely hear a yes. It makes no sense to acclimate to negativity and yet avoid sharing something positive.

As silly as it seems, we may feel awkward expressing kind thoughts and feelings. This is because we’ve gotten stuck in the groove of negativity, which only widens the gap. We may be holding back something positive so as not to give the other person a stronger hand— a sign that we’ve retreated to separate battle stations. Set a new intention: when you feel good about the other person, share it. This immediately shifts the energy and sets up a breakthrough potential.

In trying to reset the downward spiral of your relationship cycle, the common expression, “You can’t change another person,” appears plausible. When we are stuck and embattled, each party becomes more defensive. But from a differing perspective, if you alter some aspect of yourself as we’ve been discussing, your partner will be impacted. Change yourself and your partner is immediately impacted. Don’t try to win, try to understand. Find something you may agree with or some positive perception and the avalanche that is overwhelming you both may retreat. This sets up a new possibility for a fundamental shift about how you feel about each other.

This article was excerpted in part from Mel’s book, The Possibility Principle.

 

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Entangled People, Entangled Issues

Romantic relationships offer a unique opportunity for our personal growth, although they typically bring some degree of disturbances and challenges. Our interpersonal relations showcase the chronic issues that each individual brings with them as the complexities of their personal life experiences spill over into the relationship.

The tendency to blame each other only results in each person feeling invalidated and therefore upset. When this happens we pull back from the sense of loving oneness that we once felt and begin to see each other as separate individuals. We differentiate issues as his problem or her issue. What began as a loving, connected union begins to dissipate into conflict and the sense of oneness withers into separation.

When we see our partner’s insecurities, defensiveness and challenges as separate and distinct from our own, we become tricked by the illusion of separation. Their issues become our issues. The problems may be different, but they are not separate. Picture a drop of ink as it drips into a beaker of water. The ink disperses throughout and it’s trail becomes indistinct and diffuse. The same thing happens in relationships. Each person’s fears, challenges and unresolved issues become interspersed with their partner’s problems and trigger further reactivity, exacerbating the couple’s problems.

I often hear one person claim, I have no issues but my spouse certainly does. How silly! If you believe the other person has challenges—as we all do—they are sure to affect you, which means you have a problem as well. Trying to compartmentalize yourself as separate from the other person is naive and unachievable.

Picture yourself on a seesaw with your partner. You’re up in the air and of course they must be on the ground. You are inextricably connected, each of you affecting the other. If you need to win, then they must lose. How do you think that’s going to work out? If we move past the transactional attitude that sets up a win-lose, you—versus—me stance into the perspective of one team, we can shift to a win—win, mind—set. You then shift into a participatory relationship.This perspective reveals that you both participate in your reality-making process.

If you find yourself in an adversarial situation with your partner, ask yourself, “Are they intending to hurt or devalue me?” If you feel hurt ask them if that was their intention. If it wasn’t their intention, then you might look at why you’re personalizing their words or actions. This is  not to suggest that you surrender and accept unhealthy behavior. You might say something like. “I just feel unimportant to you when you ignore how I feel or tell me my feelings are wrong. I feel hurt. Do you care how I feel? 

If you’re thinking the worst about the other person and go on the attack, you’ll trigger their worst reaction and you’ll both be sliding into an ugly place. You can choose to try to connect with empathy or to engage in conflict. Choose your path and you’ll get the corresponding result. Each person’s challenges provide an opportunity for the other’s growth. It’s your choice as to how to handle it.

This was excerpted from Mel’s new book, The Possibility Principle: How Quantum Physics Can Improve the Way You Think,Live and Love.

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Our Quest for Significance

 What would it feel like to live your life with a deep sense of meaning and purpose?  Many of us long for this, but sadly few of us achieve it. Some of us never even consider this question. With few exceptions, most people are diminished due to feeling insignificant. The days turn into years in the blink of eye as we play out our scripted role in a robotic way. But who is writing that script?

We are scripting life life, although not knowingly. We become wed to our responsibilities— to our routines— and to the maddening predictability of life as we come to believe that there are few alternatives. So, we metaphorically shrug and surrender to not living the life we might have hoped for. The malaise that ensues contributes to our epidemic of depression and a host of other disorders.

We struggle in our quest for significance for a number of reasons:

1We weren’t schooled or raised, for the most part, to consider the question of what kind of life we’d like to live. We become focused on grades, colleges, jobs, marriage and children. These are all dearly important matters, but we omit the most vital consideration. The question we should be asking is: How would I like to experience my life? This inquiry prompts us to become the author of our life script, rather than just a character living out the already written plot.

2) We never learned how to overcome fear. The powerful cultural message that mandates us to avoid making mistakes, deprives us from living a fuller, richer life. The corralling of our beliefs into accepting that we shouldn’t take risks or step out of line, imprisons us into a numbing conformity. Living this way causes us to feel insignificant.

3We lose the capacity to be truly alive, conscious in the moment and making choices that reflect our deeper, intuitive wisdom. To feel significant requires a sense of being truly present in the moment enabling you to make choices that truly serve your higher purpose.

So how do we overcome these limitations?

 We need to live from a new game plan. To feel significant implies that you matter and that your empowered choices can better your life and those around you. The starting place for this shift is to free yourself from the grip of certainty and predictability. When our thoughts become wed to needing to know the future in advance, we become cogs in the machinery of our life. Significance require aliveness, as we become alert to our power to choose differently.  Being stuck in the groove of predictability is life defeating.

The new sciences are informing us that reality isn’t deterministic or certain, but awash with uncertainty. Rather than recoil from the notion of uncertainty, we should paradoxically welcome it. Think of it this way: uncertainty=possibilities. When you embrace the uncertain, you can ride the waves of your change process. This also enables us to release fear. Typically, fear is the consequence of needing to know the future in advance, which induces anxiety. Welcoming the unknown allows fear to dissipate.

This new perspective frees you to find meaning and purpose in your life as any moment can be full of new opportunities. Rather than seeing yourself as the victim of circumstances, you must rethink your life. No longer reduced to your past, to your constraints, you enter into the process of your becoming. Moving from an inert condition of being to a flowing process of becoming ushers in significance as every moment becomes alive with choices, free from fear. Living your life with significance is a great gift to yourself and all those you touch, as you develop a greater purpose in living.

 

Please check out my TEDx talk: Overcoming Anxiety 

Upcoming Online Workshops

 

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Integrating your Intelligence and Intuition to Achieve Wisdom

 Intelligence and intuition are very different ways of knowing. We might think of them in opposing ways. Most people tend to default into operating from one or the other. Generally, men tend to value rational intelligence — notwithstanding that we often act completely insane and non-rationally— while women are inclined more toward the intuitive process.

To see where you stand on this spectrum, just reflect and ask yourself if you start your sentences with “I think” or “I feel?”

Ask yourself whether you more often say, I think” or “I feel.” The answer will tell you if you gravitate toward thinking or feeling, intellect or intuition. Once you identify the part that you’re not in touch with, set your intention to integrate it into your fuller being.

If you’re a thinker, ask yourself, “What do I feel?’ Conversely, if you identify with your feelings, ponder, “What am I thinking?”

Intuition speaks to a way of knowing that is immediate and independent of cognition. It doesn’t require rational analysis. And it runs much deeper and truer than a mere hunch.

Intelligence on the other hand is valued as an expression of logical and rational inquiry. First world cultures tend to value intelligence over intuition. We even developed a standard measure of intelligence; IQ.

But logic and analysis, the tools of rational intellect although valuable in many ways, can wreak destruction if they become the exclusive way of knowing. To grow in our complexity and be more evolved as humans we need both qualities, not merely one. One way of knowing at the expense of the other leaves us terribly incomplete.

When we blend intuition and intellect we can operate seamlessly and powerfully. Our communication opens up on a much more coherent level. This is particularly true between the genders, where we often feel like we’re speaking different languages. When one party speaks in logical language and the other is emotionally expressive, we can anticipate a derailment. A balance of masculine and feminine energy can be achieved by integrating the way of knowing that is foreign to you.

Combine both ways of knowing and you enter into the realm of wisdom

People who are oriented towards feeling may distrust their intellect. Those inclined towards thinking may devalue feelings. By integrating both thinking and feeling we can operate on a much more powerful and seamless level.

When we integrate thinking/feeling we deepen our understanding and appreciation of one another and develop the ability to tap into a lost art: wisdom. Wisdom is the ability to better perceive the unintended consequences of both our actions and inactions.

Being bound to one way of knowing, intelligence or intuition severely limits us. Think of mere intelligence as going through life with binoculars affixed to your eyes. You focus on what you’re looking at but miss the bigger picture. Living solely from intuition deprives us of the wondrous resources of your intelligence. Combine both ways of knowing and you enter into the realm of wisdom.

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How are you?

helloMany times a day we may walk past an acquaintance and say, “Hi, how are you?” The other person smiles, says, “good and you?” And we likely respond similarly. Are we both always good? That’s a rhetorical question of course. A few years ago I was taking a walk on my way for a cup of coffee. I encountered a parking attendant with whom I was familiar outside of a neighborhood restaurant I frequented. This gentleman and I had a number of engaging conversations in the past and so I asked the predictable, “How are you doing Jacques?” He smiled and said, “I can’t complain.” I smiled back and continued on my walk.

Moments later I had a thought. His answer might suggest two different things. Either Jacques has nothing to complain about or he literally couldn’t allow himself to complain, emphasis on the word, can’t. I wondered which was the case. In a few minutes, coffee now in hand, I reencountered him. I explained to him that I wasn’t sure if he meant all was well or that he was uncomfortable complaining. It took quite awhile to break through his resistance until he finally said, “I don’t share my struggles because no one would be interested.”

I explained to Jacques that when I asked how he was, I did care and truly wanted to know. When we greet one another and robotically inquire as to how we’re doing, without either party answering honestly, it becomes an exercise in inauthenticity. We act as uncaring strangers. We cut ourselves off from human interaction.  We can do much better than that. Jacque’s belief that no one would care is of course false. I did. It may be that many wouldn’t care, but why preclude those who might?

To be true to yourself, you need to be authentic. Without going into details, your answer might sound like, “I’ve had better days.” That opens the door to a genuine interaction. You never know what might evolve from that. But at the least, you’re being honest with yourself. It’s really important to be authentic no matter what you expect from another person.

 

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The 5% Rule — Breaking Through the Argument

 

failed communicationargumentEarly in my career as a therapist, I found myself feeling frustrated in my ability to assist a couple with whom I was working. They were tirelessly mired in argument and it was like watching a Ping-Pong ball being knocked back and forth, only no points were being won or lost. This kind of flailing about represents the low point in so many of our relationships. I was searching for a way to help them slow down and listen to each other – to get past their gridlock. In the midst of one session, I reflected for a moment on how I might approach their impasse differently. I’ve learned that when I pause, get out of my own way and set my intention for an insight, it often appears. This was such a moment.

It came in the form of my asking the husband, John, (I’ve changes their names of course to protect their confidentiality) “Can you try to find just a small percentage of what Barbara is saying that you might agree with? Let’s look for just 5% you can acknowledge, and temporarily suspend the 95% you’re sure she’s wrong about.”

I was asking John to go against the grain and act counter-intuitively by neither defending himself nor trying to score a point. I explained to John that he wasn’t pleading guilty or surrendering, the goal was simply to establish a repartee so that they could hear each other. He finally managed to affirm one of his wife’s complaints and took ownership of a particular action.

I noticed that Barbara barely paused, as she was about to go right back into the argument. I raised my hand gently, suggesting to her that she reflect for a moment about how it felt to be at least partially validated. Somewhat begrudgingly she offered, “I appreciate your caring about my feelings and seeing that you did hurt me.” I then asked Barbara to validate some part of John’s issues with her and as she did so, they began to turn the corner. Their energy began to shift. A new technique was born for me—one that I now call “The 5% Rule.”

Even if you disagree with the vast majority of what you are hearing from the other person, you can ordinarily find some small content that you can acknowledge. We typically marginalize if not ignore this part because our automatic default is grounded in the right vs. wrong battle. Out thoughts seek to refute rather than confirm. Even though we say we care about each other we don’t act lovingly.

If we break free from the insane goal of winning an argument and try to find something in what the other person is saying that we might concur with, the results can be astonishing. After all, if you need to “win” that means the other person must “lose.” How do you think that works out in relationships?

Once your partner feels heard and moreover affirmed, he or she may be in a far better position to take in what you have to say. Timing is essential here. You cannot just say, “Yes, but…” That is part of the process of invalidating. Instead, affirm something, pause, and let the conciliatory spirit fill the space that would otherwise be occupied by the noisy back and forth of argumentation. That shift now becomes fertile ground for a meaningful transition and constructive exchange. If you rush to reframe or assert your own position, your affirmation appears disingenuous.

Affirming the 5% in no way means that you have to abandon your position regarding the 95% with which you disagree. You have simply laid the groundwork for the other to take in what you have to say. This process permits us to halt our addiction to being reactive and move toward being responsive. The success of this approach allows both parties to behave with compassion and empathy, cooperating rather than competing. The goal is not to win but to care. You can immediately apply the 5% Rule in your communications with others—whether it’s your intimate partner, a friend or relative or a business relationship.

Once you’ve found that small part of the other’s issues that you can validate, they’ll likely feel heard and may then open to what you have to say. What you want the other person to hear is very important! But you need to set the stage so to speak so they can take it in. From there a healthy communication might emerge. We must interrupt the compulsion to be right and our default to being reactive. When we react in an adversarial way without pausing to reflect we are just as the Ping-Pong ball. Our reactions –by definition — are not well considered or purposeful.

The 5% Rule is just the first of many steps on the road toward attaining excellent interpersonal skills. Developing these tools allow our relationships to prosper. Just as relationship skills and emotional intelligence ought to be core educational requirements, communication mastery should be the bedrock of any life that aspires to happiness, success, and fulfillment. It’s vital that we learn the necessary nuances and skills of communication so that our words may actually be heard.

 

Learn about Mel’s live, interactive online workshop — Mastering your Communication Skills: Breaking Through to the Other Side.

 

mel photo 3Mel Schwartz, LCSW MPhil is a psychotherapist, couples counselor, and author practicing in Westport, CT, Manhattan and globally by Skype. He earned his graduate degree from Columbia University. Mel’s approaches assist people in working through limitations, activating defining moments, and embracing life’s uncertainties. His methods strengthen communication, create resilient relationships, build authentic self-esteem, and enable us to overcome anxiety and depression. Mel has written The Art of Intimacy, The Pleasure of Passion and the forthcoming The Possibility Principle: How Quantum Physics Can Improve the Way You Think, Live, and Love(Sounds True, Fall 2017). He’s authored 100+ articles – read by over 1 million readers – for Psychology Today and his blog, Illuminating the Possibilities. Mel works with clients globally via skype. He can be reached at Mel@melschwartz.com 
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Be the Change You Seek in the Other

quantum entanglement

Few things are as common to our relationships as our asking for, if not demanding, change from one another. These may begin as requests and over time descend into full-blown demands as frustrations arise and hostility grows. The ensuing adversarial energy then often pits each party into a defensive posture whereby conciliation and cooperation retreat and the impasse is fortified. What begins as an earnest request for change devolves into a mindless tit-for-tat exchange. Picture each person with their arms folded in front of them saying, “Why should I go first, when you have done such and such to me?” This leads to stagnation, if not an outright death knell for the relationship. Read more

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Being Heard: Breaking Through the Impasse

troubleIn my last post, Silence: A Relationship Killer, we explored the ruinous consequences that intentional silence has on relationships. Silence is antithetical to healthy communicating. Very often people may resort to silence because they anticipate that what they need to say will fall on deaf ears or, worse still, invite an angry reaction. Anticipating that roadblock, we may choose silence. There is a better way, however. Let’s look at how we can navigate these sensitive communications successfully.

When we initiate a challenging discussion, it’s more than likely that the other party may not truly be listening. Their negative reaction may be triggered by specific words or topics, our tone, or body language, but it is most likely anchored in the memory of past impasses and unresolved conflicts. More often than not, the other person appears to be defending their territory and preparing their rebuttal while we’re still trying to articulate our thoughts, and vice-versa of course. Your sentence may not be complete before the other person’s reaction has begun. The futility of not being heard becomes a primary reason why people may default to silence. Read more

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